Quality Management Statement

Primoweb Media was established to provide clients from all sectors with the following services:

- Web design and development
- Branding development
- Print design
- Hosting and domain registration
- Search engine optimisation

Primoweb Media prides itself on the quality of work and high level of customer service. Feedback received from previous clients is gathered and used to improve our quality management standards.

Primoweb Media's Commitment to the Client

- Primoweb Media will fully liase with the Client and agree the sign off stages before commencement of work.
- Represent the Client's interests and keep the Client's business confidential.
- Advise the Client if the estimate may be exceeded.
- Keep the Client regularly informed of progress.
- Try to avoid using technical jargon when communicating with the Client.
- Deal with all the Client's queries promptly.
- Produce work to an agreed deadline provided all materials/ documents necessary for meeting the deadline have been made available by the client.
- The server infrastructure and support guarantees 99% uptime.

All websites built by Primoweb Media are compliant with the latest web standards as specified by the World Wide Web Consortium (W3C).